Terms and Conditions of Entry
In addition to the Terms and Conditions of Entry outlined below, we have compiled a list of frequently asked questions and answers. Visit the FAQ's page for further information.
CONDITIONS OF ENTRY: FOOD ITEMS
- Commercial food from takeaway and fast food outlets (e.g. McDonalds, Subway, KFC, Pizza,)
- Commercial drinks
- Sealed commercial water - up to 1 litre
- Personal water bottle filled with water – may be checked for alcohol
- Lollies, chips/biscuits and similar items - personal quantities only
- Poppa (tetra pack) fruit juice - one serve (250ml) per person (cannot be frozen)
- Home-made sandwiches, cakes, muffins, biscuits.
- Thermos Flask for tea or coffee
- Baby food
- Special Dietary requirements and allergy based food
GENERAL TERMS AND CONDITIONS:
The right of admission is reserved. In particular, the Owner and the Hirer reserve the right to refuse entry to, or to remove from, the Stadium any persons who are drunk or disorderly or whose conduct is unlawful or offensive or who are not entitled to attend the event or match. Any person who causes a disturbance or who refuses to comply with reasonable requests from the Owner or the Hirer may be removed from the Stadium.
Unauthorised persons are prohibited from entering the Stadium arena and any other area not accessible by the public.
Patrons must not wear or display commercial, political, religious or offensive signage or logos, sell any goods or services or give away political, religious, advertising or promotional materials without the prior written approval of the Owner and the Hirer.
Patrons who are, in the opinion of Stadium management, offensively attired or whose attire may cause a hazard or compromise safety may also be refused entry into the Stadium.
Bags and other items may be subject to inspection and Patrons may be searched. Patrons who refuse inspections or searches may be denied entry to the Stadium.
Pass-outs may be issued at the discretion of the Stadium management.
Alcoholic beverages must not be taken into or out of the Stadium. It is an offence for minors to purchase or consume alcohol or for persons to supply alcohol to minors. Alcohol may only be consumed in clearly marked areas of the Stadium.
Deliveries from external caterers will not be permitted into the Stadium.
Patrons are generally not permitted to bring food or beverage products purchased at commercial outlets outside the Stadium's licensed area into the Stadium. Decisions about whether such products will be permitted are at the discretion of the Owner or the Hirer. Patrons will generally be advised to dispose of such items or will have the items confiscated prior to entering the Stadium. This does not apply to food or beverages for patrons with special dietary requirements, provided that such food or beverages are not packaged in prohibited containers.
Patrons are allowed to bring homemade items such as sandwiches, biscuits, cake provided they are packaged appropriately. (Small juice, milk or water bottles are permitted provided the item is contained in a cardboard or plastic container with the seals unbroken). Tea or coffee in a thermos is acceptable (which will be checked).
Items which, in the opinion of Stadium management, have the potential to cause injury or a nuisance or inconvenience to any other person will not be permitted into the Stadium. These include controlled, dangerous or illegal substances, cans, bottles, flares, fireworks, laser pointers, loud hailers and weapons of any description and may include certain musical instruments, flags and flagpoles and any other items considered by Stadium management to have the potential to cause injury or a nuisance or inconvenience to any other person.
Cameras (including digital cameras), audio and video recorders may only be brought into the Stadium at the discretion of Stadium management.
Patrons are not permitted to transmit, broadcast, sell, license or otherwise publish, disseminate or reproduce any recordings (including, without limitation, photographic, video or sound recordings) of the event or match without the prior written approval of Stadium management. Such recordings may be confiscated or erased. Any recordings or recording devices which are confiscated will become the property of the Owner.
Patrons acknowledge that the Owner or the Hirer may use a Patron's image or likeness as part of any recording of the event or match.
Umbrellas are permitted in the Stadium but must not be opened or raised so as to obstruct the views of patrons in the seating areas or concourses at any time.
Eskies, bags and other belongings must be able to fit under the patron’s seat.
Patrons assume all risk of any damage or loss (including property damage, personal injury, economic and consequential loss) however it arises at the Stadium. Patrons bring personal effects onto the premises at their own risk. Neither the Owner nor the Hirer will be responsible for any damage to or loss or theft of a customer’s personal property.
Under the Tobacco and Other Smoking Products Act 1998 (Qld) smoking is prohibited in all areas of the Stadium and its precincts. Patrons who smoke in the Stadium:
(a) commit an offence against the Act, to which fines apply; and
(b) may be immediately evicted from the Stadium.
Patrons with tickets purchased at a concessional price must have available on entry into the Stadium proof of age or other documents justifying such concession.
Patrons may not be admitted if their tickets are damaged or defaced or their tickets have not been purchased from an authorised ticket agent.
The event or match may be cancelled, delayed or stopped due to dangerous situations, adverse weather or for any other cause beyond the Stadium management's control. Patrons may make a claim to the Hirer only for a replacement ticket if an event or match is rescheduled or for a refund of the appropriate amount of the face price of the ticket if the event is cancelled and not rescheduled.
Persons under 12 years of age will not be permitted entry unless under the direct supervision of an adult 18 years of age or over.
The Hirer may add, withdraw or substitute competitors, teams or artists and/or vary advertised material, programmes, prices, seating arrangements, audience capacity, the venue or programme times without liability to the Hirer or to the Owner.
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