Important event information

Cbus Super Stadium welcomes back fans

Cbus Super Stadium welcomes back fans

7/07/2020

There has been a lot of work done by the Cbus Super Stadium team alongside the Gold Coast Titans, NRL and health authorities to facilitate the return to play.
 

Your game day experience may be a little different to usual, as we navigate the strict health and safety measures approved in our COVID-Safe site-specific plans to keep our spectators, staff and players safe.

Please help us to ensure our return goes smoothly, so that we can look forward to filling the stands with cheering fans once more!

Event Conditions of Entry

FREQUENTLY ASKED QUESTIONS

Gold Coast Titans members are encouraged to deal with the club regarding information on how tickets will be allocated. Limited remaining public tickets will be available from Ticketek at 10am on Tuesday 7th July 2020.

  • Extra cleaning and sanitisation pre, during and post event with a focus on high traffic areas like hand-rails
  • Increased health and hygiene signage
  • Patrons displaying COVID-19 symptoms (cough, sore throat, shortness in breath) will not be permitted
  • Socially-distanced ‘checkerboard’ seating plans (with groups of patrons to be seated in alternate rows, socially distanced from other groups)
  • Segmented seating zones (with dedicated staff, food and beverage and amenities to reduce contact and congestion points)
  • Cashless payments for food and beverage purchase
  • Some activations such as player autographs and amusements will be paused to ensure social distancing requirements are met
  • Ticketing system which supports contact tracing
  • Social distance, with 1.5m between yourself and others
  • Follow signage, sit in your designated seat and follow the advice of staff
  • Wash your hands or use sanitiser regularly
  • Cough or sneeze into your elbow and dispose of tissues responsibly
  • Stay home if you feel unwell or have been in contact with someone who has felt unwell in the past 2 weeks
  • Download and use the COVID Safe App

A dedicated shuttle service will operate from Firth Park, Mudgeeraba (Park & Ride) from 4:10pm until 6:00pm.  Return Shuttles will recommence at the end of the match and run for 1 hour.

No Event Shuttles will operate from Broadbeach South or Burleigh however additional services from Palm Beach and Tweed Heads will operate to/from the match as well as additional services on routes 747, 750, 751, 752, 755, 759 for egress post event.

Regular Queensland Rail trains as well as additional event special services will operate from Brisbane Airport and Varsity Lakes to Robina Station.

Please refer to the Translink Journey Planner for further information.

There is no public parking available at the venue.

City of Gold Coast operate the Robina Local Traffic Area on event days restricting parking to a maximum of two (2) minutes.

Cbus Super Stadium has a limited number of complimentary disabled car park spaces located on the Eastern side of the venue on Stadium Drive for individuals with a valid purple Australian Disability Parking Permit (ADPP).

These spaces are available on a first come, first served basis.

Individuals must display their ADPP at all times and spot checks will occur to ensure that pass holders are traveling within the vehicle.

Due to the limited number of disabled car park spaces, there is no parking available at the stadium to holders of Red Queensland Disability Parking Permits (QDPP).  Holders of Red Queensland Disability Parking Permits may utilise a dedicated Shuttle Service departing Firth Park at 5:30pm which drops off at Centreline Place at Gate B.  The shuttle will return 20 minutes after the conclusion of the match.

The venue’s conditions of entry have changed to reflect the COVID environment. Ticket holders will not be able to enter the venue if they:

  • Display any COVID-19 symptoms (cough, sore throat, shortness of breath)

  • Have returned from overseas in the last 14 days

  • Been in close contact with a confirmed case of COVID-19 (coronavirus) in the last 14 days?

No, all Titans Membership cards have been deactivated for this event and you will need to use the new ticket issued to your mobile phone by the membership team.

Your mobile ticket will have a bar code which can be scanned at the turnstiles or entry like a paper ticket. Please download your ticket prior to arriving at the venue and have it ready to as you approach the entry. The background light on your mobile phone should be turned up high to make it easier for your ticket to be scanned.

Yes however your bag needs to be smaller than an A3 piece of paper. The stadium also encourages patrons to leave all bags at home where possible to ensure a speedy entry into the venue.

Yes however your bag needs to be smaller than an A3 piece of paper. The stadium also encourages patrons to leave all bags at home where possible to ensure a speedy entry into the venue.

Food and drinks will still be available to purchase at the game, though a limited menu will be available to reduce queue times.
 
All food and drinks must be consumed in your seat. Patrons will not be able to linger on concourses or remain standing whilst consuming food or beverages.

The food and beverage outlets will be running a cashless operation for this event. All outlets will be accepting card payments only.

Due to the touch points and communal nature of the bubblers, it is a condition under the venue COVID Safe Plan that water points aren’t accessible. Under the venue’s terms and conditions, fans are allowed to bring sealed bottles of water up to 1L into the venue. 

Fans may also request cups of water from the stadium bars.

Merchandise will be available outside the venue only between Gates C & D.  Social distancing will be enforced.

There will be no pass outs available for this event, to reduce the movement of people around the venue. Once you leave the venue, you will be unable to return.