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Access for All

At Cbus Super Stadium, we're dedicated to ensuring all our patrons have a great experience, regardless of their accessibility needs. Some events may have specific accessibility details, which will be noted on the individual event page.

Accessibility Features

  • 172 wheelchair positions (with generous seat widths) 
  • 191 escort seats
  • Level walkways except for some low angle ramps
  • Accessible bathrooms are located throughout the venue on all stands and within Corporate spaces
  • Wheelchair accessible lifts on the North, South and West stands
View Stadium Map

Accessible Seating

We want everyone to enjoy their time at Cbus Super Stadium.

All accessible seating provides a clear and easy path from your entry gate to your seat, with customer service staff on hand to assist you.

Tickets for accessible seating can be purchased directly through our ticketing provider for individuals requiring wheelchair access, companion card holders, or those needing ease of access. All events accept companion cards.

Note: You may be asked to provide permit numbers or other information to confirm your need for accessible seating.

Accessible Seating

Accessible Parking

On event days, a limited number of free accessible parking spaces are available on Stadium Drive (east side of the venue) for holders of Australian Disability Parking Permits (purple/blue).

Please note that parking for red Queensland Disability Parking Permits is not available due to limited space. 

Accessible parking is available on a first-come, first-served basis. Ensure your permit is displayed at all times, as spot checks will be conducted to confirm that permit holders are traveling in the vehicle.

Please note: Vehicles parked in accessible spaces will have restricted movement approximately 30-40 minutes before the end of an event until up to 45 minutes after the event. This is to ensure safe egress of patrons and will be enforced by the Queensland Police Service.

F&B - Resized - PWD 3

Accessible Transport

We offer a free, accessible shuttle bus service from our park and ride location at Firth Park, Somerset Drive, Mudgeeraba. This service is available to disability permit holders and individuals with other accessibility needs or injuries, subject to capacity. Parking is located near the bus departure point, and low-level accessible buses are used for these trips.

In addition, all Kinetic Bus and Queensland Rail services are wheelchair accessible.  

 

Patrons exiting Buses at Transport Hub

Accessibility FAQs

Ticketing

Ticketmaster is the official ticketing partner for the Stadium. To buy tickets, visit the Ticketmaster website. Please be aware that popular events may sell out fast. 

You can purchase accessible tickets directly from your event’s interactive seat map, by calling 1300 446 925, or through their Accessible Bookings form. Fans who are not purchasing or requiring assistance with their accessible tickets order won’t be serviced on this line.

To purchase online follow the below steps: 

  • Select the Filter button
  • Toggle the Show accessible tickets switch and the types of accessible tickets available for that event will appear
  • Select the Apply Filters button
  • Click or tap a section on the interactive seat map to see how many accessible tickets are available as well as their location within the section and price 

Accessible tickets are reserved solely for fans with disabilities and their companions. 

If you hold a government-issued Companion Card for people with disabilities who require a companion and are purchasing a full-priced ticket to a Ticketmaster event, you may be eligible for one free ticket for your companion.

Your companion card number is required at the time of booking.

 

Access & Entry

All designated accessible seating is located without the need to utilise the stairs, or is accessible via lifts. 

Please see the friendly event staff at your gate for the best accessible route to your seat. 

We have a limited number of wheelchairs available at the Stadium. In some instances, wheelchairs can be made available to assist you in getting to and from your seat. 

If you require the use of a wheelchair, please speak to one of our friendly staff on arrival, however please note they are not intended for permanent use during an event and are dependent on availability. 

Facilities & Features

Accessible toilets are located throughout Cbus Super Stadium. Please refer to the Cbus Super Stadium Map for more information on where these are located. 

Alternatively, please speak to the friendly event staff inside the venue on the day to locate the closest accessible toilet to your designated seating location. 

Whilst Cbus Super Stadium does not currently have a Sensory Friendly Space, specific spaces may be activated for different events. 

Please visit the specific event page for further information. 

For some events Vision Impaired Seating options will be made available for purchase. These can be booked via Ticketmaster, or by contacting their Accessible Bookings department on 1300 446 925. 

Public Transport

Kinetic Bus Services fleet is 100% wheelchair accessible and travel is free with your event ticket. 

Patrons in wheelchairs or with walking aids can use Queensland Rail services to and from Robina Station. 

The Stadium operates an Accessible shuttle bus from the Firth Park Park & Ride on event days. The Park & Ride is located on Somerset Drive, Mudgeeraba. 

To the Stadium: Buses operate 90 minutes and 30 minutes prior to event commencement and drop off in the Western Car Park.

For some events the drop off location may change, please check the specific event page for further information.

From the Stadium: Buses operate 20 minutes and 60 minutes from the conclusion of the event with collection from the Western Car Park.

For some events the pick up location may change, please check the specific event page for further information.

Drop Off & Pick Up

Cbus Super Stadium offers two accessible drop points for cars carrying people with accessible needs. These are located on the western side of the venue on Centreline Place, and on the eastern side of the venue on Stadium Drive. 

Cbus Super Stadium's taxi zone is suitable for maxi-taxis and cars carrying people with accessible needs. Located on Centreline Place taxis drop off closest to Gate B. 

After events, taxis are able to wait in this area for people with disabilities exiting the Stadium. If you require a specific taxi to be ordered at the end of an event, please speak to the friendly taxi marshalls located in the taxi zone. 

Accessible Parking

On event days a limited number of parking is available on Stadium Drive for holders of the Australian Disability Parking Permit. 

Please note that having an accessible ticket does not guarantee a parking space at the Stadium. Due to the high demand and limited availability, parking spaces are allocated on a first come, first served basis. 

On the day, staff will be stationed on Stadium Drive to assist patrons with accessible needs in accessing the Stadium.