Frequently Asked Questions

You can view your gate entry location on your event ticket. It is recommended to download your ticket before arriving and have the barcode ready for scanning at the gate. 

Check out the Cbus Super Stadium map to find your gate location. 

Cbus Super Stadium is an outdoor, open-air facility, and seats may be exposed to the sun. An event may be delayed if adverse weather is experienced, however, this decision is determined by the club or event promoter.  

Patrons should check Cbus Super Stadium's social media channels for updated details, and prepare for wet weather by bringing jackets or ponchos. Umbrellas are not permitted to be used inside the seating bowl or concourses during the event as they block the view of other guests. 

Pass Out Gates are located next to all main entry gates on event day.

If you wish to exit and re-enter Cbus Super Stadium at any time during an event, please keep hold of your event ticket for it to be scanned out and back in again. 

Please note, if you leave the venue with a bag, you will need to re-enter via the bag check stations.  

Road closures will be in place around Cbus Super Stadium before, during and after all major events.

Please follow directions given by Queensland Police, traffic controllers and traffic signs during these times. 

Public transport is the best way to get to Cbus Super Stadium. There are no public car parks available on event days and 2-minute parking limits apply across the Robina Stadium Traffic Area.

On the spot fines will be issued to offending motorists. 

Your event ticket includes free* public transport to and from Cbus Super Stadium on all regular Queensland Rail train and Kinetic Bus services. 

Please note: You must have your event ticket to ride. If you have not collected your ticket yet, you can show your confirmation email from Ticketmaster. 

*Free travel offer applies from 4 hour prior to event commencement and 4 hours after conclusion of the event. 

Free cloaking is available at Gate A, Gate B and Gate D (depending on event). Please visit the specific event page for more information.

Collection can be made up to 30 minutes post match. After this, items will be returned to the Venue Management Office for collection.  

Quest Robina is the closest accommodation option located only 200m from the venue on Centreline Place.  The Gold Coast suburb of Broadbeach also provides a range of accommodation options, as well as being located close to designated transport options for travel to Cbus Super Stadium. Please consult with your local travel agent for specific accommodation options relevant to your own circumstances.

All message enquires must be made with the venue Hirer for an event.

The stadium is not able to provide permission for these messages, and any enquiries will be referred to the Hirer. 

Mobility scooters (not a golf buggy or similar) are allowed into the stadium seating area. They are permitted only in the accessible seating areas in the stadium. Patrons must sit on their scooter if allocated a space in these areas.  Patrons are advised to pre-purchase tickets and advise Ticketmaster that a mobility scooter will be utilised.  

Some scooters may need to be cloaked at the venue. The Venue Management decision will be final in determining if the scooter may be in the seating areas or cloaked. For full details please contact Cbus Super Stadium on (07) 5656 5500 during business hours.

Ticketmaster is the venues official ticketing provider.

To avoid missing out, the venue enagourages guests to pre-purchase their tickets.  

Provided an event is not sold out beforehand, tickets are available for purchase and collection from half an hour prior to gate opening times on event days.

Ticket offices are located at Gate B and Gate D.

Please note some ticket offices may be closed on event day depending on the event requirements and seating availability. 

Some events offer no-alcohol and family friendly seating options.

Guests are not permitted to consume any alcohol in these areas.

Depending on the event you are attending, your child may not need a ticket. This is dependent on the event and ages will be clearly reflected on the Ticketmaster website. 

Any children not requiring a ticket will be required to sit on the lap of an adult and will not be permitted to sit on a seat at the event. 

General Admission sections are determined by venue hirers and refer to areas where you are not allocated a specific seat. Guests who have purchased General Admission seating are permitted to sit in any available seat within the designated section. i.e. if your ticket states Section 16, you are required to sit within this area. 

As seats are not reserved, it is encouraged to arrive early to ensure you can sit with your group. Should you leave your seat at any time during the event, you are not guaranteed to have the same seat when you return. 

Please contact the official ticketing provider prior to event day if you would like to change your original seating location due to medical reasons.

Ticketing availability can be limited and on event days there is no guarantee that you will be able to relocate your tickets, therefore it is advised to always plan ahead. 

Due to the open plan design of the stadium, there can be no guarantees that you will remain dry should rain and wind occur, regardless of your seating location.  The drip-line (where the edge of the roof lies) is between rows 10 to 15. To see the view from your section, check out the Cbus Super Stadium Map.

Seats located in the East Stand, as well as portions of the North and South may be exposed to sun during daytime events. Guests seated in these areas are encouraged to plan ahead with regards to sun protection measures.